Frequently Asked Question (FAQs)
General FAQs
What are your standard hours (GMT)?
– For US/Canada Based Clients, we operate from 9:00 AM till 6:00 PM (EST)
– For UK/Europe Based Client, our business hours are 10:00 AM till 07:00 PM (UK Time)
Do you offer free trial?
To ensure a transparent engagement, we offer an exclusive trial to see the value first-hand. Would you like to have one? If so, please email us on info@resourcinhub.com
Is there any long-term commitment involved?
There is no long-term commitment, and you can terminate your agreement with resourcinHub by giving us just a 7-day written notice. However, if you choose to go for a long-term commitment, we can offer you specialized pricing.
What does it mean to have a “dedicated (exclusive) team member”?
As part of our standard operational procedure, we assign a dedicated (exclusive) team member to each of our clients to maintain consistency, quality and transparency. WE DO NOT engage in interactions with our client’s competitors
What is your (SLA) Response Time?
10-15 min
What if the assigned member isn’t a good fit?
We guarantee the right fit. However if your assigned member isn’t working out, we’ll replace them instantly, #NoQuestionsAsked
Do I need to pay upfront (and why)?
Yes! To maintain quality and ensure a seamless onboarding process, we require an upfront payment after an NDA has been established.
How will I be charged?
We send out monthly invoices on 1st- 5th of every month.
Do I get a discount if I hire in bulk?
Yes, we’re offer straight 15% discounts not bulk discounts (10 and more).
Still have questions?
Feel free to connect with any of our live agents here and chat personally.
Service Based FAQs
On-Demand Recruitment Resourcer (SMBs)
What does resourcinHub offer under On-Demand Recruitment Resourcer plan?
This (all-in-one service) is exclusively designed for SMBs, where we fully automate their recruitment workflows (covering everything inside a rec agency) – finding candidates, screening application, personalized outreaches (candidates/clients), helping with scheduling interviews, prospecting, formatting CV (BONUS: Completely managing your CRM)
– All this is done, without hiring an internal (rec/sales) member
Why should my (startup/mid-sized) agency consider an On-Demand Resourcer instead of hiring in-house?
Hiring in-house means fixed salaries, benefits, and overheads — whether or not pipelines are full. With On-Demand, you get expert resourcing only when you need it, at a fraction of the cost.
How quickly can you start supporting my open roles?
24-48 business hours
Can one resourcer handle multiple roles at once?
Yes! Our team members are well-trained to handle several roles simultaneously, enabling you to scale without increasing headcount.
Talent Sourcing As a Service (TaaS)
What’s the difference between TaaS and traditional recruitment outsourcing?
Traditional outsourcing is transactional. Whereas TaaS is strategic where you get a dedicated sourcing partner embedded in your rec support workflows, delivering (top) quality candidate pipelines driving your growth.
How do you ensure quality over quantity in sourcing?
Every shortlist is pre-qualified and benchmarked against the given requirements and AI quality-check automation. We aren’t about just focusing on numbers, as we know the value of finding just ONE potential good fit (faster).
Can TaaS support multiple markets and functions simultaneously?
100%. We’ve got over 30 years of combined industry experience assisting clients (across United Kingdom, United States, Canada & Europe) coming from multiple-verticals, Technology (AI, SaaS, FinTech, EdTech, MarTech, and HealthTech), Marketing & Advertising, Accountancy & Finance, Actuarial, Assets, Audit, Banking Operations, Change Management & Transformation, Compliance, Housing Development, Investment Management, Private Equity, Built-Environment (Civil/Architecture/Facades), Life Sciences, and Engineering, etc.
CV Formatting
Why should my agency outsource CV formatting?
As a recruiter ourselves, we all embrace that time spent on rec-admin (especially CVF) is time lost on selling and closing. The only wise move is to outsource it to someone who specialize in formatting CVs (and it should take a few minutes), which will eventually enable your consultants to do what they do best.
Can you format CVs to my rec agency’s branding template (or even multiple templates)?
Yes. We’ll align formats to your templates, branding, and client expectations – ensuring every submission looks polished and professional.
What is your SLA for response time on CVs?
5-10 minutes. The work should not exceed 20 minutes!
How do you maintain candidate confidentiality?
We’re SUPER strict on data confidentiality and following GDPR/CCPA-compliant processes built into every CV workflow.
ATS/CRM Management
My consultants hate updating the CRM. How do you solve that?
We take over the admin burden completely e.g. data entry, status updates, follow-ups, notes, and even updating complete candidate profiles – so your consultants stay focused on core rec activities.
What CRMs have you managed?
Rippling | Greenhouse | Ashby | Lever | BullHorn | ITRIS | BambooHR | JobScience | Salesforce | RecruiterFlow | Crelate | SmartRecruiters | Gem | Loxo | Workable
How do you guarantee accuracy in candidate and client data?
We follow triple-QC workflow to keep data clean, accurate, and compliant – a CRM is only as good as the quality of its data.
Sales Prospecting (Lead Generation)
How can you help me win new clients consistently?
We research hyper-targeted prospects for your niche-industry alongside their contact details, enabling your SDRs/AEs teams to focus on outreaches and closing deals without hassle
Do you only provide leads, or also nurture them?
We’re only providing verified and hyper-targeted prospect listings currently.
How do you ensure lead quality?
Every prospect goes through a multi-layer verification process (LinkedIn profiles, Company website, and contact emails verification), so your team only has to spend time on doing outreaches (mailing/dialing) to close qualified clients.
Reverse Recruitment
How would you support my job hunting?
The scope of work includes compiling a list of well-research jobs (daily-basis), submitting application(s), identifying hiring managers along with contact e-mails, and conducting (LI/email) outreaches, backed by (2-3x) follow-ups
How is it different than I pitching myself to potential employers?
We research hyper-target (AI-powered) job listings, find their respective hiring managers and use personalized outreach campaigns (especially cover letters) – making you stand out from the crowd as a premium talent.
Can I customize my engagement plan?
Yes. We offer tailored solutions that adapt to your specific challenges, giving you maximum value without unusual commitments (no hidden charges and/or placement success fee)
